Return and Exchange Policy

To start a return, you can contact us at info@legacyconnexgreatgifts.com. Please note that returns will need to be sent to the following address:

Legacy Great Gifts P.O. BOX 707 Powder Springs , GA. 30127

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@legacyconnexgreatgifts.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
For items received that are not as we described in our listing and defective items, we cover the return shipping cost and replace the item as soon as possible. 

 Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.